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How to Avoid eBay Scams as a Seller

This video will show you how to protect yourself like a boss. Below you will find sample messages to use when you run into these problems. Go ahead and copy/paste the draft and change the info to better suit you. My Item Doesn't Work Scam (SAMPLE MESSAGE) Greetings from Texas! Sorry to hear about your troubles. If the item is indeed defective please send it back for a full refund using the eBay return process. Once the game is received, we will issue a full refund within 2 business days. Again, sorry to hear about your troubles. Thank you for your business and have the best day! Wrong Address Scam (SAMPLE MESSAGE) Greetings from Texas! Sorry to hear about your troubles. We completely understand your situation and will do our best to help you rectify it. Unfortunately, we can only ship to the address provided on the original bill of sale, so as to protect us both by following the community guidelines. If you would like this item to be shipped to a different address, please request a cancellation or refund. You then have to purchase the item again using the correct address and, it’s easy as that. Looking forward to doing business with you. Have the best day! Item Not Received Scam (SAMPLE MESSAGE) Greetings from Texas! Sorry to hear about your troubles. Upon further research we found that your item was delivered by the shipper on 1/1/2001 at 3pm and was left at your front door. Please ensure that you have thoroughly checked your property and any surrounding areas for the package, to include your neighbors home as there may be a mixup with the addresses. Thank you for your business and we hope you locate the package. Have the best day!