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ServiceDesk Plus overview demo

ServiceDesk Plus is an IT service management software that helps organizations streamline their ticketing, and manage their IT efficiently, ensuring there's minimal downtime and top-notch IT service delivery. With advanced ITSM functionality and easy-to-use capabilities, ServiceDesk Plus helps IT support teams deliver world-class service to end users with reduced costs and complexity. More than 100,000 organizations across 185 countries trust ServiceDesk Plus to optimize IT service desk performance and achieve high end-user satisfaction. 👉 For more information on ServiceDesk Plus, visit https://mnge.it/what-is-SDP 👉 Schedule a personalized demo from our experts - https://mnge.it/Get-free-demo 👉 Get a tailored price quote - https://mnge.it/Contact-Sales 👉 Get started with a 30-day free trial - https://mnge.it/Start-free-trial 👉 ServiceDesk Plus pricing - https://mnge.it/Pricing 👉 ServiceDesk Plus editions - https://mnge.it/Compare-editions 👉 Key features and capabilities - https://mnge.it/Key-features In this video, we will discuss 00:00 - ServiceDesk Plus Overview 2:40 - Request Management 16:37 - Solution Management 20:25 - Problem Management 24:33 - Change Management 34:16 - Project Management 39:50 - Hardware and Software Asset Management 56:25 - Configuration Management Database (CMDB) 1:02:54 - Purchase Management 1:08:05 - Contract Management 1:10:35 - ServiceDesk Plus Integrations 1:14:17 - Reporting Watch other features in ServiceDesk Plus: 👉 Incident management ►    • Incident management in ServiceDesk Plus   👉 IT change management ►    • IT change management in ServiceDesk Plus   👉 IT asset management ►    • IT asset management (ITAM) in ServiceDesk ...   👉 Request management ►    • Request management in ServiceDesk Plus   👉 Knowledge management ►    • Knowledge management in ServiceDesk Plus   👉 Enterprise Service Management (ESM) ►    • Enterprise Service Management (ESM) comes ...   👉 Configuration management database (CMDB) ►    • Configuration management database (CMDB) i...   👉 IT project management ►    • IT project management in ServiceDesk Plus   👉 Release Management ►    • Release Management in ServiceDesk Plus   👉 Self-Service Portal ►    • How to use the Self-Service Portal of Serv...   👉 Asset discovery ►    • Unified agent for asset discovery for Serv...   👉 Zia in ServiceDesk Plus ►    • Zia in ServiceDesk Plus: Request approvals...   👉 Request Life Cycle (RLC) ►    • Request Life Cycle (RLC) in ServiceDesk Plus   To learn more about how ServiceDesk Plus can help your ITSM efforts, check out our other resources. 👉 Edition comparison - https://mnge.it/Nlf 👉 ServiceDesk Plus Cloud vs. On-Premises - https://mnge.it/ypy 👉 Pricing plans - https://mnge.it/8W5 👉 Technical support - https://mnge.it/sSN 👉 GDPR compliance - https://mnge.it/BZO 👉 HIPAA compliance - https://mnge.it/Wkx For more video tutorials and updates on ServiceDesk Plus, subscribe to our channel here http://bit.ly/me_yt Follow us on social: LinkedIn:   / manageengine-it-service-management   Twitter:   / me_itsm   Facebook:   / servicedeskplus   Instagram:   / servicedeskplus