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Judith E. Glaser talks about Conversational Intelligence

Alan Steinfeld talks to Judith talk about her personal and professional story and the purpose conversations serves in our lives. Her book Conversational Intelligence with the subtext: How Great Leaders Build Trust and Get Extraordinary Results, with new insights from neuroscience shows us how conversations have the power to transform our lives and our history. This book will give you the tools to have more effective conversations which will enable you to be more successful, healthier and more compassionate than ever before. After 30 years of research and work experience -- Judith will share with you why ordinary conversations have the ability to enhance or harm your life forever. Judith is also an expert on the brain and her research, woven into this book, is compelling. There are three levels of conversations - transactional, positional and transformational. The key to success in life and business is to become a master at Conversational Intelligence. It's not about how smart you are, but how open you are to learn new and effective powerful conversational rituals that prime the brain for trust, partnership, and mutual success. Conversational Intelligence translates the wealth of new insights coming out of neuroscience from across the globe, and brings the science down to earth so people can understand and apply it in their everyday lives. Author Judith Glaser presents a framework for knowing what kind of conversations trigger the lower, more primitive brain; and what activates higher-level intelligences such as trust, integrity, empathy, and good judgment. Conversational Intelligence makes complex scientific material simple to understand and apply through a wealth of easy to use tools, examples, conversational rituals, and practices for all levels of an organization.