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The future of shopping: what's in store?

The pandemic has upended the way people buy—online retail has soared as high-street shops and malls close. Brands are now racing to exploit one of the most important weapons in the battle for buyers: their customers’ data. Read our special report on the future of shopping here: https://econ.st/2Q8XQC2 Read more of our business coverage: https://econ.st/2OsXUw2 Listen to “Money Talks” weekly podcast on markets, the economy and business: https://econ.st/3cC4lor How online sales are affecting supermarket profits: https://econ.st/3ctYwcE Are brands turning their backs on Amazon? https://econ.st/3cBLGZQ How Chinese e-commerce is evolving: https://econ.st/3cyMbnA Can physical stores adapt to the pace of e-commerce? https://econ.st/38KMCtX Why are warehouses becoming hot property? https://econ.st/3eJ3dSt Is e-commerce competition rising? https://econ.st/3tnFBah Has the “death of the supermarket” been exaggerated? https://econ.st/3eE38jb The new rules of competition in the technology industry https://econ.st/3vxe33U