Скачать с ютуб Building a T-Mobile customer support AI agent that troubleshoots complex questions | Making Bots в хорошем качестве

Building a T-Mobile customer support AI agent that troubleshoots complex questions | Making Bots

Download the template project with all prompts (note: some variables may not copy across, so be sure to open the logic blocks/API calls to make sure all variables are in place) here: https://creator.voiceflow.com/dashboa... 00:00 Introduction 01:30 Language is ambiguous 05:15 How we design for ambiguity 09:06 Beginning to build our T-Mobile agent 12:23 Check if a clarifying question is needed 17:53 Knowledge base API 19:10 Creating a clarifying question 22:58 Creating a follow-up question 24:42 Showing off the completed agent 29:30 Q&A What links can go in the KB? 31:41 Q&A Recommendations to program your own chatbot 35:17 Q&A Prompt engineering process 37:07 Q&A Encountering latency issues 40:19 Q&A Integrating with interfaces 41:47 Q&A Calling the KB via chunks 43:10 Q&A GDPR regulations and server location 44:14 Q&A Caching computed responses 44:44 Conclusion The collaborative platform to build AI agents. Use Voiceflow to design, test, and launch chat or voice AI agents — together, faster, at scale. Join our Discord community 👾   / discord   Kickstart your next project with our templates 🚀 https://www.voiceflow.com/templates Our Links 🔗 👉 Start building today: https://www.voiceflow.com 👉 Subscribe: https://bit.ly/3am22nf 👉 Twitter: https://bit.ly/2xrXZqV 👉 LinkedIn:   / voiceflowhq   👉 Publication: https://www.voiceflow.com/blog