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Why Feedback Is the Lifeblood of Your Business

On Todd Westra’s podcast, Eli Portnoy opens with a simple idea: customer feedback is the lifeblood of any business. It drives better retention, sharper focus, and smarter product decisions. But how much should you invest in it, and what’s the real ROI? To find out, Eli’s team interviewed almost 200 SaaS leaders. The results were clear: companies that systematize how they collect and act on feedback see lower churn, win more competitive deals, and grow faster. 🎧 Full episode on Todd Westra’s channel:    • Cashflow Hacks to Millions! AI Unlocks B2B...   📊 See the full report: https://www.backengine.com/feedback

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