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Davies Use Case: Census Reporting and Clinical Pathway Management

Patient Access Services (PAS) at HSS is tasked with bed management for more than 18,500 orthopedic inpatient surgeries annually, requiring close monitoring of bed utilization to accommodate patient volume. Hospital bed census report is communicated to HSS leadership and operational owners four times per day; therefore, collecting data manually, presented significant operational challenges. After the implementation of the electronic health record, operational and IT leadership looked for a way to leverage new technology to transform the bed planning process at HSS. Leveraging the HSS Capacity Management Dashboard resulted in increased flexibility of PAS staff, increased capacity, and a 96 percent Reduction in OR cases put on hold due to PACU bed shortages.