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Beyond IT: Making AI and Automation Everyone’s Business

Follow the SSTB Newsletter -   / 7305986878653022210   In Episode 0006 of Start Small, Think Big, we explore a growing truth in the world of business transformation: AI and automation can’t live in the IT silo anymore. They must become part of the broader business strategy - owned, understood, and leveraged by every team. Brad, Carrie, and Robert break down how tools like Microsoft Copilot are opening the doors for non-technical users to actively participate in AI-driven innovation. From Nvidia’s massive investments in AI infrastructure to the rise of citizen developers, this episode highlights why collaboration between IT and business units is no longer optional - it’s critical. We discuss real-world examples, the importance of empathy in designing tech solutions, and why clean data and leadership buy-in are non-negotiable. Whether you’re in the C-suite, operations, or customer service, this episode is packed with insights to help your organization make AI and automation everyone’s business. Let’s break down barriers, build smarter systems, and lead from the front - together. Summary In this episode, the hosts discuss the importance of making AI and automation accessible to all business units, not just IT. They explore Microsoft's Copilot as a tool for democratizing AI, Nvidia's significant investments in AI infrastructure, and the necessity for collaboration between IT and business units. The conversation emphasizes the need for empathy in technology solutions, the importance of data quality, and the critical role of leadership in driving AI adoption within organizations. Keywords #AI, #automation, #Microsoft, #Copilot, #Nvidia, #businessstrategy, #dataquality, #leadership, #IT, #collaboration, #technology Takeaways AI and automation should be everyone's business, not just IT's problem. Microsoft's Copilot is making AI accessible to non-tech users. Data quality is crucial for successful AI implementation. Empathy is essential for understanding user needs in tech solutions. Collaboration between IT and business units enhances AI adoption. Leadership buy-in is vital for successful AI initiatives. Organizations should embrace citizen developers to foster innovation. AI tools can streamline operations and improve efficiency. Understanding user pain points is key to effective AI solutions. AI should be viewed as a business strategy, not just a tech project. Titles Democratizing AI: Making Automation Accessible The Future of AI in Business Sound Bites "AI is for everyone, not just techies." "Data is the new oil, it's the new gold." "Empathy is key in technology solutions." Chapters 00:00 Introduction to AI and Automation 02:07 Microsoft's Copilot and AI Accessibility 06:04 Competition in AI: Google vs Microsoft 10:02 Nvidia's Investment in AI Infrastructure 13:56 AI Beyond IT: Making Automation Universal 21:43 The Role of IT in Embracing AI 27:37 Examples of AI in IT Operations 32:57 Navigating Change in Workflows 36:21 Leveraging Technology for Efficiency 42:56 The Role of Leadership in AI Adoption 48:24 Creating Spaces for Innovation 53:36 Understanding Data's Role in AI 59:02 The Importance of Executive Buy-In https://lintr.ee/digitalmeld We build tools that save businesses time and money by helping them unlock their greatest potential and achieve growth through data, automation, and AI-powered solutions.