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How to Understand and Improve SaaS User Engagement

At that very moment when you start up a business, you join the battle for users’ attention. And probably start losing it. Even if you were so lucky to grab the attention, you wouldn’t be able to retain most of your customers. A sad statistic says that a median SaaS company loses 80% of signed users. Also, there is one that says that elite SaaS companies retain their customers twice as well as median ones! So there must be a way to improve your customer engagement level. I’ll show you the way in today’s video and talk about SaaS user engagement and customer engagement. Please like, subscribe, and hit the bell button if you find this video useful. • 9 Key SaaS Metrics You Should Track to Ensure Your Business Is Doing Great –    • 9 Key SaaS Metrics You Should Track to Ens...   • How to Create a Product Vision That Rocks –    • How to Create a Product Vision That Rocks   • Understanding User Engagement in SaaS-Based Products – https://www.eleken.co/blog-posts/unde... • How To Make Users Love Your Product: 11 User Engagement Strategies – https://www.eleken.co/blog-posts/how-... Check out Instagram for loads of Information on SaaS business:   / elekenagency   Check out Eleken's blog, where we share out product design wisdom: https://www.eleken.co/blog/main And make sure you're subscribed to stay up to date with my latest videos. Contact Us • Website: https://www.eleken.co/ • Instagram:   / elekenagency   • Facebook:   / eleken.agency   • LinkedIn:   / eleken   #saasproducts #ux #ui #uiux #saas #uidesign #uxdesign #uiuxdesign #designagency #productdesign 00:00 – Intro 00:44 – What is engagement actually? 03:33 – How to determine your engagement score? 04:30 – How to improve user engagement?

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