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Customer Satisfaction: Metrics That Matter + How to Improve Them

Download HubSpot's Official Customer Service Metrics Calculator [FREE RESOURCE] https://clickhubspot.com/ejc It can be hard to get a real sense of how your customers feel about your business. In this video, we take a deeper look at the key questions you can ask (and how you should ask them) to figure out the ways you can improve customer relations. 🛠 Resources: • 12 Customer Satisfaction Metrics You Should Be Monitoring in 2023 https://clickhubspot.com/z6g 📔 Grow Your Career and Business with HubSpot Academy: https://clickhubspot.com/Popular-Courses 📔 Favorite Free Certification Courses: • Digital Marketing Certification: https://clickhubspot.com/od6 • Social Media Marketing Course: https://clickhubspot.com/Social-Media... • SEO Training Course: https://clickhubspot.com/SEO-Training... • Inbound Course: https://clickhubspot.com/Inbound-Cert... • Inbound Marketing Course: https://clickhubspot.com/Inbound-Mark... • Email Marketing Course: https://clickhubspot.com/Email-Market... • Inbound Sales Course: https://clickhubspot.com/Inbound-Sale... • Taking your Business Online Course: https://clickhubspot.com/Business-Online About HubSpot: HubSpot is a leading CRM platform that provides education, software, and support to help businesses grow better. The platform includes marketing, sales, service, and website management products that start free and scale to meet our customers’ needs at any stage of growth. Today, thousands of customers around the world use HubSpot’s powerful and easy-to-use tools and integrations to attract, engage, and delight customers. ⚠ Disclaimer: The videos on our YouTube channel are for informational purposes only, and are not intended as an endorsement for any of the products or services that we feature. #HubSpot