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Belonging by Design: Dr. Nikki Graham on Innovation, Impact, and Point-of-Care Power

In this dynamic episode of Healthcare Rule Breakers, Nikki Graham shares how meaningful change in healthcare doesn’t come from the boardroom—it starts at the bedside. From slashing safety events by over 50% to boosting patient experience by 20 points, Nikki reveals how her team transformed outcomes by empowering clinicians at the point of care and forging unlikely partnerships—including with contextual engineers. She dives into the power of why, the importance of coaching with empathy, and the radical idea that innovation must include the voices of those doing the work. You’ll hear how her innovation hub is reimagining healthcare environments to foster belonging, elevate teams, and design systems that actually work for the people in them. This episode is a masterclass in what happens when leadership listens, acts with intention, and breaks the rules for the right reasons.