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Electronic Performance Monitoring

Electronic performance monitoring (EPM) systems allow managers to monitor the employees’ rate, accuracy, and time spent working online. EPM can improve productivity, but also seems to raise employee stress. However, one researcher concludes that electronic performance monitoring represents the future of performance feedback. Supervisors can electronically monitor the amount and quality of work an employee is producing and have objective indicators of employee performance immediately available and visible. Similarly, some employers track workers’ performance through wearables.