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The Illusion of Rudeness - The Myth of Respect | Richard Burnell | TEDxWolverhampton

In his thought provoking talk Richard asks us to consider our expectation of respect and how we often judge people as rude without understanding the context of their lives. Richard Burnell is a former Police Constable now employed in the NHS as Specialist Lecturer in Conflict Management; He is also a visiting Lecturer at Birmingham City University. His work focuses on the way conflict manifests in leadership, within teams, and in patients in clinical environments, often with dementia and other cognitive impairments. To keep himself busy he also covers specialist workplace mediation between colleagues who aren’t getting on and provide resilience coaching for staff who work in ‘extreme’ or high stress roles. Conflict doesn’t have to be scary, it’s all in the mind of the beholder! This talk was given at a TEDx event using the TED conference format but independently organized by a local community. Learn more at https://www.ted.com/tedx