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On Call With Singapore’s SCDF Emergency Medical Services: When Minutes Can Mean Life Or Death

Meet the medical emergency services team from the Singapore Civil Defence Force (SCDF) - from 995 call takers, to ambulance dispatchers, paramedics and emergency medical technicians (EMTs). CNA Insider gets unprecedented access to SCDF’s operations centre, fire stations where ambulance crews stand by, and the resuscitation room at Singapore General Hospital - to track what happens when your critical emergency call comes in. But not every call is a genuine emergency - and it risks diverting resources from urgent cases. (Video produced in partnership with the Singapore Civil Defence Force.) 00:00 Intro 00:30 How SCDF call takers triage 995 calls 01:50 Responding to cardiac arrest case 03:46 Why minutes matter in medical emergency 07:10 How medical emergencies are prioritised 07:15 Paramedics save a critical epilepsy patient 10:14 Case of a frequent 995 caller 11:18 Ambulance navigates red light safely 13:23 Dealing with non-emergencies and false alarms 15:06 Impact of non-urgent calls on life-saving operations 17:43 What is considered an emergency? Have feedback or an idea for a story? Email [email protected] Also watch: Life & Death: On Call With The Trauma Service:    • Life & Death: On Call With The Trauma Serv...   Inside Singapore’s Fight Against Kidney Failure: A Looming Dialysis Crisis?:    • Inside Singapore’s Fight Against Kidney Fa...   Inside The Hospital Mortuary:    • Inside The Hospital Mortuary   #CNAInsider #SCDF #995 #emergency #ambulance #hospital For more, SUBSCRIBE to CNA INSIDER! https://cna.asia/insideryoutubesub Follow CNA INSIDER on: Instagram:   / cnainsider   Facebook:   / cnainsider   Website: https://cna.asia/cnainsider