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Health Insurance Cards (Preview)

In this lesson, we cover a critical topic for anyone working at a clinic's front desk: understanding health insurance cards. These cards are more than just proof of a patient's insurance policy; they are essential tools for verifying coverage, ensuring accurate billing, and smoothing out the check-in process. Join us as we break down the anatomy of insurance cards from various providers like Anthem, Cigna, and different types of Medicare, including traditional, Advantage, and the lesser-known Railroad Medicare. We'll uncover important indicators, such as the suitcase icon for out-of-state coverage and the distinct RX indicator for prescription inclusion. Moreover, we'll touch on cost-sharing programs like Medi Share, which often require different handling as they're not traditional insurance. In addition to "reading" the cards, we also discuss best practices for verifying card information and educating patients on their coverage details. To learn more about our "Front Desk Training" series, please visit: https://derm.frontdeskcourse.com/learn