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Best CRM for Small Business | Top 5 Options! (2025)

If you're a small business looking to get organized and boost your customer relationships, a great CRM can be a game-changer. We’re ranking the top 5 CRM systems for small businesses in 2025. We’ll dive into each one’s features, user interface, pricing, pros and cons, and customer support. The 1st one in the list is Pipedrive. The user interface is sleek and straightforward, designed to keep you focused on sales activities without unnecessary clutter. Next up at number two is Monday.com. Although it’s known for its project management capabilities, Monday.com also excels as a CRM with features like customizable pipelines, automated workflows, and powerful analytics. Coming in at number three is Zoho CRM. Zoho CRM offers a comprehensive suite of features including sales automation, lead management, and analytics. At number four, we have Salesforce. Salesforce is one of the most well-known CRMs and offers an extensive array of features, including advanced reporting, automation, and extensive customization options. Finally, at number five is Thryv. Thryv is a CRM designed for small businesses with a focus on customer engagement and operational efficiency. It includes features like appointment scheduling, lead management, and automated marketing. Thanks for watching!